All products will be despatched within 24 hours of payment being received through PayPal and a confirmation e-mail sent to the purchaser with full delivery and product details.

Should the product purchased not meet the requirements of the purchaser, please send an e-mail to sales@diygloves.co.uk to arrange for a full 100% refund or product exchange and details of where to return the product should this be necessary. Refunds are full value and guaranteed and will not be contested.  

This action should be undertaken within 5 days of receiving the delivery from diygloves.co.uk

Any complaint of any nature regarding diygloves.co.uk can be sent by e-mail to Leah Kelly: leah@diygloves.co.uk or sales@diygloves.co.uk

Contact via e-mail or telephone will be guaranteed within 24 hours Monday - Friday and 48 hours Saturday - Sunday and Bank Holidays.

diygloves.co.uk guarantee that all materials used in the manufacture of their products are of the highest quality available allowing the finished goods to meet the European standards of hand protection health and safety directives governing the sale of protective gloves within the EU.